Disappointed to say the least. The products are great never had an issue but the website itself needs some work!! I had received my confirmation and was told my product was on my way to me - just on time for a special occasion! To then find out the day before my items still had not arrived. Stressed, I contact customer service. Props to them as they were fast enough to respond letting me know where my items were. However I was informed that the payment had not been processed and therefore the items weren’t coming to me…. So where was my email to say the items weren’t coming???? I could have placed a second order in good time had I known. To top it all off, I’ve been asked to review the products I supposedly “received”…. Some debugging would be greatttt next time. Likely will not buy products directly from this site again.