Absolutely dreadful! Purchased a "Mirrored Cabinet" and received an empty metal box. Complete misleading and misrepresentation in catalogue description. I had also bought what appeared to be, a brand new microwave in a sealed box. I fully expected some fault/damage or end of range item but it is a completely useless piece of metal. Although they say you have the option to view, I doubt whether many do as the cost of travel etc. would outweigh the benefit of bidding online. Yes, I purchased cheaper that RRP and took a risk but didn't expect to be buying someone else's rubbish.