I do not often review a company but when my experience is as bad as it was with John Craddocks I felt obligated. After ordering online I received an email a few days later informing me that they do not actually have the item in stock and have ordered it from their supplier. Almost one month later I get another email informing me that the item has increased in price and is now almost £14 more (a price increase of over 200%). Despite having purchased the product at the lower price (and the payment taken from my account) I was now expected to pay this. I then find out after talking to the manager that it isn't even the product i ordered that they were going to charge me the extra for! I have now had to wait a month for nothing. Never again will I order from this company.