Our case was far from straightforward to the extent that we are in our retirement years but we still run several businesses which also created a rather complex financial context in terms of being eligible for a mortgage. John Charcol were the only brokers who had the cability and willingness to understand this especially the financial piece. They obviously have a very wide range of options/contacts within the mortgage field including organisations that go beyond box ticking. Our experience of John Charcol's front and back office was excellent. They are very professional, responsive and we always felt they had our back. In the end it was quite a long and protracted journey but Charcol persevered and stuck with it with us all the way to completion. Would thoroughly recommend without hesitation.