Very proactive and helpful, always pleasant and friendly communications. Use of convenient ways to contact e.g. texts for quick updates, e-mails for more weighty matters. Mostly took the pain out of filling in forms.
There were a couple of times where better knowledge of the requirements would have reduced my workload and the overall time taken or where data already gathered could have been used rather than needing to provide it again.
7 years ago
John Charcol has a
4.9
average rating
from
2,350
reviews
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