We found John Charcol through an internet search and immediately we were very impressed compared to other brokers we had considered. Sarang was very helpful and made sure we understood what was required in order to secure our first home/mortgage. He was so helpful in explaining everything each step of the way, and was always very reassuring. We could always rely on him to answer the phone whenever we needed to speak, and keep us updated with everything that was happening. We were able to put an offer in on a dream property thanks to the speed and efficiency we experienced while working with him. Would thoroughly recommend to friends and family on future purchases.