Terrible products. Avoid at all costs. Terrible products, terrible quality, terrible complaints procedures, terrible staff. I purchased a >£500 treadmill via their eBay account. It broke in less than 7 months. After contacting them to resolve the issue, they're blaming it on dust and hair. After promising to send me some replacement parts to hopefully rectify the issue, they ignored me and didn't send me anything. Under the Consumer Rights Act 2015, goods should be of a satisfactory quality and fit for purpose. My rights have been breached because the item they sold me are neither of these. I've had to resort to going through their complaints procedure before I can escalate it with my credit card provider, trading standards and small claims court just to get what I am legally entitled to under UK legislation. Do not use this company. Look at their reviews on Google to see what service they provide. I wish I'd never bought from them and gone with a big, reputable company instead. Having gone through this company's complaints team and requested they comply with the Consumer Rights Act 2015, they are now refusing to respond to my emails and refusing to answer any of my questions. This is the service you can expect from the unscrupulous company and the unscrupulous employees. They won't even confirm the address of their head office. I repeat: do not buy from this company - they will do everything they can to avoid complying with their legal obligations under UK legislation, including ignoring you!