How would you rate
JLL Fitness Ltd
"Sale was made easy by the girls in the office. The bike was originally too small so I took it back and purchased the model up."
"had an issue with the courier but they booked it in for me and then called me back"
"REALLY FRIENDLY AND HELPFUL RESENT MY ITEM WHEN IT DID NOT ARRIVE"
"Order went missing, asked for a refund on the premium shipping only to be refused. Now getting threats by emails. Avoid like the plague!"
"Brilliant kit, showroom is fab and the staff were really friendly even got a cuppa."
"I had a problem with delivery and the customer service team were really attentive and on the ball with helping me."
"Bike never arrived and i'm now struggling to get my money back. Don't buy from them it's not worth it."
"Very professional and courteous service. Seller made sure to adapt and adjust to my request and delivery was very quick and with no fuss. Seller kept us informed of every step, by email and SMS, right until the moment the delivery was concluded. Very reliable and professional seller. Recommended!"
"Easy to put together, easy to understand control panel, easy to understand instruction booklet, multi-programmed treadmill. Used it 5 times in the first week of delivery. All that I asked for... great value for money machine"
"Staff were really friendly and offered some great advice whilst i was pondering on which bike to get."
I've had a terrible experience with this company I bought the icl pro spinning bike, the installation on the pedal is very difficult and you have to get it exact. Because I didn't it failed and I had to pay £30 to have one sent out already pre attached, why didn't they send them out in manufacture pre attached. Once I installed that I started to hear a knocking sound on the bike when I was on it near the pedals which moved from the right side to the left. I purchased this product new because of the warranty but they said they wouldn't help because the warranty doesn't include labour, they asked me to take the bike apart and refix it (I'm not very confident with DIY so struggled with this). So now I have a new product which has a knocking sound when I'm on it. Basically I bought a new product which was faulty and they are hiding behind there contract terms which stipulate no labour on the warranty.
I'm on with trading standards and am trying to figure out other ways to get them to either reimburse my full money or for them to get an engineer out to fix it but I would highly recommend not going anywhere near this cowboy outfit if you had the choice"
"Treadmill came quickly and was easy to assemble and start using. Very good quality - would definitely shop with them again."