had to return item due to sizing, no option was given for a refund and was automatically given as a gift voucher. i brought two items which came to more than the voucher due to lack of cheaper items on the site. it turned out the site had crashed and one of the further items brought was not in stock. a refund again was given on gift card. At this point i do not want to order anything else as i would have to add even more money so asked for a refund. which i had a reply to saying " we can only refund back to the original method of payment", which clearly isnt the case as my very first order would have been refunded to my bank account instead. i have now been battling for over three weeks for a refund. Also in regards to the jeans i eventually recieved, the letters started peeling off within a couple of hours of me wearing the jeans before i even washed them. my next day delivery aslo came 4 days after i ordered, and you have to pay to return