Mislead on price. Appalling customer service. Nothing was sent in writing....prior to the guy coming out. The guy turned up at 8am instead of the quoted 10.00 to 6...but probably 12.00. I had no option to then cancel. Price was garbled to me on the phone and on querying the £154 for a 10 min job was met by nothing short of bullying and threatening response as they had recorded the person you could just about hear telling me the price , but I had not heard they add VAT on top. Deliberately misleading in my opinion not to give the price inclusive of VAT....especially when not then emailed/texted to confirm. I have never had such a terrible experience of any company or customer service and I would strongly recommend you shop around before using them. The site will not let me rate the customer service which was zero.My strong recommendation is not to use this company.