I called this company when I believed I had a bees nest in my house. They advised it would be £150 for someone to come out and treat the nest. I agreed and paid. An engineer came out that day but because the house is three storey and the bees were entering at all levels he advised someone with a ladder would need to attend. Two days later someone with a ladder came, however after looking he advised these were masonry bees and therefore didn't need treating (they don't sting and leave within a few weeks). I am unsure why the first engineer couldn't have told me that. I rang the office to ask for a refund, as no treatment had taken place. I was told to email the manager which I did, explaining the situation. He advised that he would refund £30 of the £150. When I challenged and asked why these questions were not asked in the initial phone call or why the first engineer didn't advise me. I stated I was happy to pay a call out fee but to me a £30 refund didn't feel fair. He disagreed and advised call out fee was usually £150 (I am not sure why call out fee and treating a nest would be the same price). I would avoid this company.. They were not helpful in any way and wasted my time and money
3 years ago
JG Pest Control has a
4.2
average rating
from
1,407
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.