I have spent in excess of £1,000 for five suits from the firm, for my forthcoming wedding, and the overall service has been appalling. I'm kicking myself for not having read the Google reviews. The two staff members I engaged with face-to-face (Ethan and Jean-Paul) were friendly enough, but the overall lack of communication, reassurance and general courtesy from the business leaves a lot to be desired. Updates on production are non-existent; upon chasing, a non-commital response is provided at best. This is further exacerbated by no forewarning of delivery dates until virtually the next day, making it difficult for the average working customer to make arrangements to receive the goods. Aftercare is terribly poor and contradicts their own terms and conditions on their website. A recent move from their Dalston shop to a poorly-addressed office in an industrial estate, is billed as a more luxurious and intimate setting, but is more likely driven by declining sales following poor customer care. Very, very disappointed and moreso that a fellow Ghanaian is running a business which treats their customers with such little value. Please save yourselves a world of pain and avoid this firm at all costs. I wouldn't wish their service upon my worst enemy.