Ryan muse
I’ve used this garage for a few years. I have nothing nice to say about the place. I took out an all in warranty and ended up having to pay for a Egr which I wasn’t happy about and it doesn’t say clearly at all in the terms. I have also had a knocking sound when I steer which as never gone away they have had the car 4 times to fix this problem and it’s never been fixed. Today was my last mot and the warranty runs out 25th January after 2 years of taking the warranty out. Anyway it failed on one tyre and my back one was close to not being legal. So I could have taken my car and got tyres elsewhere but agreed to pay their prices and asked for both tyres to be put on the front of my car both being new. Anyway with the warranty running out I was asked if I’d like to take another warranty which I don’t and wouldn’t advise anyone else too as it’s not worth the paper it’s written on. I also mentioned the knocking sound and asked if it was to cause me a big problem as it’s been looked at so many times would they fix this as it’s been under warranty the whole time of having it. The answer was no but I should be very grateful they never charged me to take a tyre off the back and put it on the front of my car. So now I’ve a car with a knocking sound which as never been fixed even under warranty and they won’t sort the problem out if it becomes a big problem. Also the Egr problem isn’t clear and I had to pay for this. I love Audi cars but the way I’ve been treated I’ll never purchase one again after this one or take out a warranty.
3 months ago
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JCT600 has a 3.1 average rating from 33 reviews

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