An absolute joke , car purchased for hard earned cash £18k. The car had only 4 months Mot which company policy states 9 months minimum on the advisory all 4 tyres adviced to monitor or replace for side wall cuts. A cracked windscreen which saying that Jct do a multi point inspection I would question this! Just on the cracked windscreen they ask to claim on our own insurance! Really! They operate a return policy which the car has been returned as this was sold against company policy and in my view a dangerous car to drive because of the tyres which again I'm no expert on tyres but have been on the advisory which tells me they need replacing and as for the sales team who clearly don't have a clue with regards to Jct procedures/ policy clearly need retraining as the whole experience of buy a car is stressful at the best of times! Going to a premium dealership and a premium brand car you would expect a premium service from a shabby run dealership in Chesterfield Derbyshire!
We require a full refund of the purchase price of the car and are currently waiting!!! They operate a return policy which we have returned the car as not fit for road us because of the cars tyres! Here's to waiting for some sort of respy!
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