Jaycliffe without a doubt has employed some of the most amazing selfless people I have ever met, we went into Jaycliffe with two dogs and unfortunately came home with one as our dog sadly passed away several days in while we were on holiday abroad, the members off staff kept us up to date on his progress when he wasn't looking so good but was still trying they sat with him and cooked him meals that he would be able to eat (sausages) and fed it too him on a fork when he was too weak to eat, they ensure our other dog didn't feel excluded and lonely as she had never lived without our other dog, they made sure he slept comfortably as his hips were really bad and he struggled to walk, our other dog is really active and to make sure our dog that was struggling felt included they even moved his bed outside so he could sit in the sun, he passed away in his sleep while he was there and I am so externally greatful for their support and actions during that time they went above and beyond for us, updating us on his progress and supplying us with the last photos we took of him, making sure he was comfortable, they took him to the vet to be checked over several times so they could make sure he was okay and when the time came and he passed away they informed us straight away and arranged everything for us so we didn't have too, when we came to collect our other dog it was a very tough time but they selflessly didn't charge us for any of the time he was there, I cannot thank jaycliffe enough for what they did for us and I will be eternally greatful for their kind actions, they went above and beyond, thank you.