I ordered an item to arrive on a specific day for reasons of security and for which there is an option in the order process. The team failed to follow this instruction and my subsequent email conversation with customer services indicated a hurried response because the date had not been read carefully enough and did not address the problem for me - i.e. they were not able to rearrange delivery for the correct date. I ended up having to collect the item from a local collection point.
5 years ago
Jane Clayton has a
4.8
average rating
from
9,343
reviews
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