I first ordered some fabric and was disappointed I'd paid £4.95 and had to wait several days for delivery. I then realised it was coming by UPS so sort of understood the charge. Luckily, someone was home to accept delivery. It was not made clear prior to ordering that delivery was by UPS requiring signature. I then ordered some more fabric, (whilst the first order was being processed). Once I realised the delivery required signature and knowing no-one would be at home, I requested the delivery address to be changed and asked for confirmation it could be changed, which, I got. However, my fabric was delivered to my original home address and not my work address which I expected. This has caused frustration and inconvenience as I am now out of the country and can not collect my fabric from my neighbour for a while as they are then on holiday. My request is that 1) you make it clear on your website that deliveries will require signature. . 2) you give an option for small quantities of fabric to be delivered by Royal Mail that fits through a letterbox. 3) you refund my postage costs for both orders as it has caused me more trouble than it's worth. Honest but true.