What a total disaster. My delivery never appeared and I made countless phone calls trying to find out where it was. After over two three weeks I went mental and only then was my complaint handled properly. Even then delivery which was promised promptly took quite a few days. The staff I spoke to sounded polite and helpful but were really not investigating the problem until I made a terrible fuss.
The inefficiency I experienced was extremely inconvenient and costly and had they investigated the problem rather than fobbing me off with false promises it would have been so much easier to remedy.
Despite the inefficiency I was not offered any compensation and one roll of the wallpaper was actually flawed resulting in considerable wastage but for my own sanity I didn’t have the energy to complain.
1 year ago
Jane Clayton has a
4.8
average rating
from
9,342
reviews
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