I have previously ordered wallpaper from Jane Clayton. Always a very prompt service (pretty well by return) and the selection quite extraordinary. Now its my first port of call. This time I ordered a made to measure Roman Blind. It has recently arrived and is absolutely beautifully made. Perfect. However the timetable was far from that promised. A delay in accepting my order/payment. Approx 5 days. Which meant I joined the "making queue" late!! I was warned up to 8 weeks to manufacture. At 8 weeks no news/no contact from them so I chased. Received an apologetic email back but it was still another 2 and a half weeks before I was alerted to despatch. So from placing order to delivery it was over 3 calendar months. Of course WFH was blamed for the issues. But not good enough - we are told working from home is making companies more efficient. NOT in my experience.