Don't even attempt to shop from this company. I have tried to order 5 times from this company and every time my order has been rejected. Keep in mind 4 of these were cash orders, so each time they have put funds in my account on hold. All together totaling nearly £800 I currently can't use. So why was the initial order rejected? Because when I opened my initial account I clicked apply for credit and was told I was successful and given a credit limit. Then when I actually placed my order it was canceled because apparently I hadn't passed their credit criteria. So why give me a credit limit? I then paid cash. Next day no coat arrives and I check my account history. Order cancelled? I ring up and ask why? Apparently they don't accept Capital One. Okay, odd one but why put funds on hold? So I then I tried to pay with Barclay Card. Cancelled. I wonder have I done something wrong. So I tried again. Next day no coat arrives. So I check order status. Cancelled. I then contact Jacamo to ask why my order has been cancelled. They claim as I have a credit account I can't use the same account to pay cash, so I need a new account. Again this makes no sense as if I can't pay by cash on that account then why put funds on hold on my account? Or we don't Jacamo just state this on there website? Anyway getting pretty annoyed I open another account and make sure I DON'T press apply for credit. I then proceed to place the order paying CASH... Order cancelled. I then proceed to contact Jacamo again and ask what this time has made them cancel my order. I was told unfortunately when I placed my order I failed their credit check. I then pointed out this was a cash account, to which the person I was speaking to agreed but said that was the message from credit control. I then asked surely I could pay cash still? To which is was told "unfortunately it doesn't look like it"... And that was that. I officially give up on Jacamo and brands owned by the same group and then found the same coat elsewhere for cheaper. Please avoid this company unless you have unlimited time to deal with them and unlimited funds to be put on hold.