I ordered a lovely dress to wear to a wedding because the bride wanted me in this particular color and the style was amazing on the website's model. It took nearly a month to arrive since it was coming form China and they don't tell you that until after you place the order. When it did finally arrive, it was wwaaayyy too small. I figured I could exchange it for a large size no problem since I have quite a bit of time before I really need it....WRONG!! I have contact Customer Service 5 times and have yet to receive a response. They do not have a number to call so therefore I have no recourse to resolve my issue. I have posted negative comments and all I received was 15% coupon for my next order...AS IF I WOULD!!! I ended up giving the dress to my god daughter since I knew it would fit her, so it didn't go to waste but I am extremely disappointed with the IVRose, their merchandise and there support. Do Not Waste your money on this site.. they get NO Stars form ME!!!