Absolutely appalling. Delivered a suitcase damaged. Return took nearly 2 weeks and 2 attempts from Yodel who lied throughout. Then re arranged through DPD which took a further 4 days. Refused to call me to discuss despite multiple requests, refused to offer any compensation or deal with the complaint. They have no phone contact and take a long time to answer via email. AVOID like the plague! Buy in-store if you must have a case from IT LUGGAGE.
3 months ago
IT LUGGAGE has a
4.3
average rating
from
3,192
reviews
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