Open, friendly, personable and knowledgeable team who consistently deliver excellent standards of service. They listen, advise and deliver to meet the best possible needs of customers. Efficient, timely, effective and adaptable delivery despite frequent changes to requirements. Always give honest service which is the best value for money. Wonderful patience and nothing is ever too much trouble. Really good follow up as well. In a difficult industry they treat customers with courtesy and respect maximising the experience and minimising the potential stress. All with smiles on their faces and friendly down to earth approach.