Overall a good experience, glasses arrived quickly and staff at Edinburgh store were very helpful in adjusting the fit for me. However I was disappointed that the highest level of thinning wasn’t automatically applied to my lenses. My prescription definitely warranted 1.74 index but I had to send them back as only 1.67 was applied leaving quite a large amount of lens protruding from the frame. I had to ask which index had been used as it never stated on my receipt or delivery note which level of thinning was applied. I’d suggest having a thinning preference option during the ordering process.
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