As a first time investor, Matt from Invest Southwest made this process relatively painless. He took time to go through everything with me, find out about my plans for the future, my risk appetite and then waited patiently whilst I mulled it over, answering all my questions as I worried or re-thought my plans or just came up with yet more questions. I appreciated his straight talking, honest approach and realism. I'm in a position where I have to get to know people enough to be able to trust them and Matt has taken the time to do that. I'm looking forward to seeing what these recommendations do for my investment.