(1) Note that this feedback email went to my Junk mail box, so it is lucky that I spotted it\n(2) The tour (Windsor, Stonehenge and Bath) went well, but it is a very tight itinerary so we were fortunate to be travelling at a time when there were no queues or travel disruption\n(3) We were told by the driver guide to join the wrong queue at Windsor Castle. There was a long Groups queue which we were told to join, even though we were buying our own tickets individually. It was opening time, several groups had arrived already and they were staggering their entry. Fortunately another guide passed who said this was the group queue, so we managed to leave it and go to the entrance, where there was no queue at all for individuals. With such a tight schedule wasting 20 minutes would have had a big impact on our visit to Windsor\n(4) We were in a 7-seater vehicle, but sitting in the third row we could not hear the driver guide clearly, especially when travelling on motorways. As the only guiding is done while on the vehicle, the guide should use a microphone so that everyone can hear