I place an order with Interflora.co.uk on June 3rd for delivery on June 8th. On June 4th, I inquired if the order delivery could be brought forward to June 5th. I eventually received a response on the morning of June 5th stating the order would be delivered on Saturday June 6th. This is not what I requested and responded immediately stating that that will not work as the delivery premises are not open on Saturday. A further 24 hours later I received a response confirming that order would be delivered on the original date....Monday June 8th. When I checked the order tracking on the DPD website (courier company used by Interflora) when would my order be delivered it stated "Your parcel is perishable and can no longer be delivered, please contact Interflora for further details". I immediately contacted DPD Customer Care and tried to determine what was happening. They advised that this instruction came through on their system at 4.40am this morning (June 8th). I have subsequently emailed Interflora again asking what is going on and how do they plan fix the mess they have caused. My parcel was a special gift for my partner on a special day for us. There is nothing to be gained by ringing Interflora as you just get directed to an email address. The whole episode shows high level of incompetence and I will never use an Interflora service again