Policy seems suitable. Operative didn't ring at arranged time for me to accept it. When I rang, they said they had been in a meeting and were just about to ring me. Having accepted the policy, it proved impossible to register on the Portal to see the documents. I rang for help and was told that the Portal was broken and IT people couldn't get in to fix it because of Covid. Operative thought lack of access was pretty unimportant, said the documents had been emailed to me. I think they probably were but, for whatever reason, I can't find them now (Sunday) when I want to print them out, so will have to ring again on Monday to ask for a repeat emailing. Unfortunately this does not inspire confidence!!