Intasure sent several renewal quote messages that all failed to explain why the usual automatic renewal was not possible because the supplied credit card number had expired. All those messages contained a link that suggested the renewal quote could be accept online. However, the linked page did not offer an option to enter credit card information. Only on the actual expiry date of the contract, did that page offer such opportunity. However, on the entry page for credit card details, two fields required mandatory information that my mastercard doesn't provide. Obviously, these should be optional entries when mastercard is selected as card type. The only remaining option was to call Intasure (from abroad) to provide the information of the new credit card. This involved a long an tedious reciting of all the questions and conditions I had already read and approved online, in order to get to the entry page of credit card details. Secondly, every year, Intasure sends many documents and expects its customers to read and accept all text before accepting the quote. If customers are to do this properly, they would have to either judge every detail anew, or to compare all new text to that previously accepted upon first contracting with Intasure. Intasure could save its customers all this trouble by providing a list of changes, including both the original and the new text.