The initial quote request went well, however I subsequently received a revised quote at a higher premium although the premium increase was not highlighted in the covering email. When I called to bind the quote I was told that flood was excluded when it had been included in the original quote. It was at this point I discovered the premium increase which meant that the quote was more expensive than my expiring price. I therefore declined to buy. In spite of this I am still getting calls from Intasure and have now received an email thanking me for buying the insurance and asking me to complete this survey!