Whilst the service from the sales rep was excellent. I was extremely disappointed to find that Intasure had allowed my policy to lapse. This occurred as a result of Intasure requesting a payment for a policy that had automatic renewal on the last day of the previous policy cover. The last day of cover was on a Sunday so Intasure couldn't contact myself until the Monday. Thus the old policy lapsed. This must have happened previously. Surely Intasure should process all payments during a working day so if a problem occurs the customer can be contacted to make alternative arrangements I find it absolutely unacceptable to be in a position where my property was uninsured and it was avoidable.