We finally decided on taking up your offer as we were out of time searching for a suitable renewal policy. Your service is fast at organizing and taking the payment but you fall flat on your face at responding to your emails. We emailed you twice to inquire about a couple of the clauses which gave us concern within the 14 day cooling off period: 1. admin@intasure.com date: 4 December 2015 at 11:49 2. Your website form , callback: 9:28am 8th Dec 2015 Unfortunately we never received any replies. We are left feeling God for bid we ever need to make a claim! Without prejudice stuart