I had been delivering hot food for a takeaway near where I live when I got pulled over by the police who informed me I didn't have the right insurance for the job. The nice police man gave me a chance to sort the right insurance out and would check me the next day or i would face points and a fine. I phoned around insurance companies but there isn't really any that do food delivery as an option. Finally I came to insurance revolution who sold me a really good package for an alright price. I was happy with this and sent my details and no claims to them, after a month they sent me an email to tell me that the no claims i had sent was wrong. I sent it again and they contacted me again telling me it was wrong again, i asked them what type of proof do they need from me and they said my no claims letter. I asked my previous insurer for this and this took longer than i thought it would to receive and I sent it to insurance revolution. then I got a bill for an extra £400 as my no claims was unacceptable for them. I don't know why, i phoned them and they told me that they had just sent it to the underwriters and they would get back to me about this situation as it should be ok. so I am now into 5 months with them and i am starting to stress as i don't know what is happening about my insurance day to day, they told me monday that my NCB had been approved then on the same day I talked to another guy after receiving another email that it hadn't been checked yet. Now its wednesday I haven't heard from them in person but i have received another email now telling me to pay the demand otherwise they will cancel my insurance. i don't have £400 to pay for one months insurance, so i have no clue what to do. My advice to anyone wanting insurance, don't make the same mistake I made and use this company as it is poorly run and organised. If you deliver hot food like I do, by the time you pay the insurance there will be no money left unless you work full time to pay for the insurance. I know it's not worth getting caught without the right insurance as it carries points and a fine, but I can now see why so many people do it, as insurance companies take advantage of been the only ones who do said insurance. when you phone them about anything concerning your insurance no body knows what anyone else has done on your account and this to me is a waste of my time. I will not be using them again. I wish you all the best in what you decided, but I wouldn't trust them now with anything as they have been a thorn in my side.