I purchased celatex insulation boards which where as advertised. Unfortunately I was given a delivery day and had someone there all day to take delivery. They never arrived and at 3 minutes to 5pm I received a message informing me it had been cancelled and giving another date. When I tried to ring the next day it proved impossible and the email messenger service you seem to use wouldn’t work on my phone it wanted a password etc. I sent an ordinary email to the manager of the delivery company asking for an estimated time of day and eventually received a reply. The lack of being able to just talk to someone as a last resort as with so many companies now days makes what should be a simple process VERY stressful, Your product might be very competitive but when paying someone for two days it’s not.