I am in the midst of a wet room refurbishment and needed some advice on my lighting requirements. (I haven't a clue what I'm doing, just knew the look I wanted).I called and spoke with John who is the most helpful kind gentleman I have ever encountered. I emailed the look I required and he kindly assisted me, taking the time to even do me a drawing for my fitters. Item was ordered late afternoon yesterday and the LED strip arrived before 9am today. Absolutely super service and I would highly recommend this company and will use them again for future projects. Keep up the good work, with exceptional service like this, you will succeed...