APRIL
I was in contact with instant print for over a week after spending hours on a design for a flyer then when I clicked to print the flyer all of my text boxes/image boxes moved around and did not display in the way that I had designed it. After numerous occasions of speaking to them, I was told to order the flyers and they would fix the design manually. We went back and forth so many times with designs that looked nothing like the design I had made and had sent not only the link to them but also a screenshot so that they could see exactly how it looked on my screen. It was probably around the 8th attempt that they sent me an image that represented my design. I then approved for this design to be made and I have just received my flyers. They are awful, my image boxes have been moved and there are parts of images that have even been cut off! I'm so angry as I made these over 2 weeks ago to get out for Christmas and it has taken them this long of wasting my time, at an obviously busy time of year for businesses and also a stressful time as you can imagine with everything that has happened this year for small businesses. I have used instant print many times before with no problem but this time it has been shocking and to top it off their customer service has been awful, no apology to rectify their mistake and my loss of time and money for flyers that now can not even be used! I will never be using them again!
3 years ago
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instantprint. has a 2.0 average rating from 40 reviews

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