Absolute useless company, ordered 4 portable hard drives from them, that clearly were a mis- price, but ordered anyway. I never expected them to be honoured if I'm honest, but the level of customer service is a disgrace. I week goes past and no sign of an email to say whether the order has been cancelled or fulfilled.
I log into my insight account to find no trace of the order at all, disappeared. Sent them a ticket regarding this, and all I get is " you order has been cancelled and any money pending or taken will be returned " No apologies of any kind
Well that's just great, £135 of my money is currently pending with my bank account for the past week, and obviously I have no access to this until insight cancel the order proper. No idea when this is happening. Absolute disgrace, never had this with any on-line company before and I've been ordering on-line for around 20 years now.
you have been warned, I shall never use these guys again and will be recommending friends and family don't either !
5 years ago
Insight UK has a
1.5
average rating
from
43
reviews
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