I am so greatful to see all these poor reviews! I thought surely I cant be the only one to experience such a poor service. Asking for a direct bank transfer which is the same as taking cash is shocking in todays day and age. We all use credit or debit cards as they offer extra protection. I cant believe they are doing this. I would never use them again and I will be letting as many people know to not use them. They performed a vetting check before not returning my money. I dont remember agreeing to a vetting check to buy a tech product. Tescos let me wonder around their isles and buy what I want without being vetted! Uterly uselss company and they shouldnt be allowed to continue, they say its antifraud but it is stealing from those vulnerable people who do not know better.