Appalling service. Ordered 2 clothing items, which displayed as being in stock and highlighted delivery within 2-3 days later. After waiting a week, I chased the order to be informed one of the items was out of stock. I was informed that delivery would be made to me the next day, however, this was not acceptable as I had given a work address for delivery and wouldn’t be there on a Saturday. As a result, I requested cancellation of the order. No email response and the order then displayed as ‘despatched’, therefore expecting delivery. I chased again to be told the order had been cancelled.
This was my first order with Infinity Motorcycles and I was appalled with the utter lack of customer service and communication. I’ve not received an apology.
5 years ago
Infinity Motorcycles has a
4.8
average rating
from
8,759
reviews
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