the palets were very difficult to unpack . the delivery company used was very bad at communicating and at loading up their lorry . they loaded 2 of the pallets so that they could not be unloaded with its pallet truck . such idiots . they had to return to the depot to have it re loaded . they said that they would return in 2 or 3 hours but failed to do so . they also failed to communicate to that effect and failed to update the tracking . they sent a text on the following tuesday at 08.50 saying that they would be returning between 09.06 and 11.06 . this not being enough time allowing me to get to site .