70% of my bookings come from Independent cottages, so customers must find the site easy to use and are easily directed to what they are searching for. As a cottage owner I find the site has everything I need and I can quickly navigate to where I want to be. The booking enquiry manager enables me to speedily see what is booked and the prices I am charging. Most importantly, when I have needed to speak to someone at Independent Cottages they have always been very helpful and friendly. It is good to know there would be someone in the background to speak to if needs be.