We have advertised our three cottages for more years than I can remember; it is, by far, our most successful advertisement and always has been. When we first started letting we used a large agent to organise our business, but soon realised the downsides of this arrangement: we knew very little about visitors before they arrived and they knew very little about our set up and the agent’s charges made holidays with us very expensive leading to unrealistically high expectations from visitors. We are now able to establish a good relationship with Independent Cottages visitors before they arrive: the prior communications between us ensure that we are all happy and fully informed. We receive a fair payment and the visitors get good value for their money - a win, win situation!