Dropped car off and got to the airport not a problem. Coming back, we were made to wait almost an hour to be picked up from the airport to pick our car up. Had to call 3 times to ask where they were and kept telling us, ‘he’s loading up, be 10 minutes’. It wasn’t just us, but at least another minibus full, some families with little children. It had already been a long day and having to travel back to Leeds and the motorway closures made our 1hr 30 minutes drive home, almost 3 hours plus the 1 hour waiting around for someone. Additionally, our car was covered in bird poo and other cars in the lot were immaculate, so not sure where they parked the car for the week :)