Dropping the car off and being transferred to the airport was fine. At that point, I would have rated 4 or even 5 stars. We were dropped at a convenient spot for the terminal. However, coming back was totally different. We walked for what seemed approximately three quarters of a mile or so, with virtually no signage, to find drop off zone 2. We had to get directions from a helpful car hire firm, as there was no one else around. We, of course, had luggage with us and no real pavement to walk on. I could not believe the different experience to our outward journey. Had I known this pickup would be so remote, I never would have booked with you. After a long day, this was very tiring, particularly as I am 76 and my wife somewhat younger. Very disappointed.