From the first call I made, to the funeral aftercare that Matt and his team have provided, I've felt really well supported through the most painful of times. Our needs as a grieving family were always taken into careful consideration by Matt at every stage of the process. He was able to bring a kind, personal touch to the job, as well as considerable knowledge, professionalism and expertise. He was always available when we needed him, and was always willing to go the extra step to ensure that our family left feeling that we had a fitting memorial for our loved one, and that meant a great deal to us.