I was asked to arrange my late cousin’s cremation by his sister who is 89. Living 100 miles away coupled with the Covid 19 travel restrictions added to my challenge. With her instructions firmly in my mind I looked for a funeral director offering their services in her/their area. I contacted In Memory of Life, (only funeral director contacted) after initially speaking to Matt who was transparent from the start and immediately understood my surviving cousin’s requirements, and also explained that they are a small family concern and would be there for us! With later conversations at various stages with Mick and Harriett I could not have wished for more attention, their empathy at all times has been exemplary. Thank you not only for your service to my late cousin, but importantly the manner in which you carried out our instruction