My utmost praise and a job well done to Saimah Razzaq for her excellent services. Chronologically, I applied for FLR (M) on 17 January 2019, resulting to a refusal received on 13 March 2019. Frustrated with the outcome, I made few calls at numbers of Visa and Immigration Advisor offices and IAS was one of them. All other offices were unable to secure an appointment as my case was a time sensitive that I have to appeal within 14 days from the date of receipt of letter. Adding to my frustration, I received feedback from one of the offices that I have to make a fresh application from my home country ( Malaysia) as my current Leave has expired . Fortunately enough, IAS has brought a shed of light. From the point of my first call, I was told to be calm and not to panic and KUDOS to Alex Ngqulana, who was being very accommodating and comforting and also the one who managed to schedule my appointment with Saimaah Razak. Saimaah certainly knows her field. I voiced out about my concern from the feedback I received about having to leave UK to make fresh application, and she had all the facts and clause ready and pointed out paragraph 39e on the exemption clause and from that point, I am convinced that I am in a good hand. She answered all my calls, and revert all my e-mails promptly WITHOUT fails and her answers were all concise and comprehensive. And today, my spouse visa is Granted and this is because of her. I am grateful and I strongly recommend Saimah. Finally, Well Done Saimah for the Amazing Job