I have had an amazing experience with IAS from start to finish. I initially started with Alex Ngqulana from the Birmingham office (back in AUG/SEPT 2017) , who was ever so helpful & understanding and empathetic with regards to mine & my mothers situation, as he was from the same part of the world that i am originally from (which was a bit of a bonus). After paying Alex to speak with an immigration consultant, i then dealt with Danielle Blake (who is also based in the Birmingham office). She gave me all the necessary info that i needed to understand what needed to be done and so forth, for mine & my mothers situation. fast foward 6months & it was time for our applications with the home office to go in. i then got back in touch with IAS & suprisingly managed to get Alex again & even though it was 6months down the line, Alex remembered everything about mine & my mothers situation. I then made a payment for IAS to handle mine and my mothers appications for indefinite leave to remain & was passed back to Danielle who also remembered everything (even though i had not spoken to her or Alex for 6 months) & i was very impressed. Danielle was absolutely brilliant the whole way through the application process with the home office. even at times when we got (what i would call) scary letters from the home office, she reassured me & advised me what i needed to do, to overcome the hurdles that were thrown at me. She was there with me every step through through the application process. She then called me (4 months after the applications went in) to advise me that she had recieved mine & my mothers indefinite leave to remain documents from the home office. I had so many sleepless nights over the last year because of trying to sort out mine & my mothers situation out (as ive never had to do anything like this in the 16 years that ive lived in the UK... i immigrated here when i was a young boy) & if it wasnt for Danielle & her amazing assitance/guidance, i would still be having sleepless nights. I am forever greatful for how she helped us through this difficult time. Danielle & Alex were amazing the whole way through & i would recommend them/IAS to anyone that needs assistance with complex immigration matters in the UK. I will infact be back intouch with them in roughly a years time, with regards to citizenship applications for my mother & myself, as i have full faith that they will be able to get me through the application process. (IAS... the two members of staff i have mentioned in this review are great assets to your business & i feel they should be recognized for that)