I dealt with Daniella Blake to apply for permanent residence cards fro my Daughter in law and two granddaughters. Her communication was excellent from the time of confirming the appointment to her handing over the residence cards to us. She is very polite, efficient and goes the second mile with making sure that the client understands everything in the process. She was very informed on what the requirements were and advised us where she felt we should submit more information. I always found that she was prompt in replying to any query that I sent on email. She always made me feel at ease and gave me her full attention when I met with her in her Bristol office. I would definitely recommend Immigration advice service and specifically Daniella Blake to prospective clients.