Trying to find a place to help me with my VISA application and using the online chat with Emmie. All they want to do is book you in and take your details, phone number etc, she couldn't actually answer any questions as simple as is the phone call in English...then she proceeded to hang up the chat. Really bad customer service, if its that bad with the first question doubt they will be much more helpful with the rest of the VISA application. Very rude.
10 months ago
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